Shipping policy
Shipping Policy
Processing Time All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or public holidays.
Shipping Rates & Delivery Times We offer the following shipping options:
- Standard Shipping: £9.99 — delivered within 5-8 business days
- Free Shipping on orders over £50
International Shipping We currently ship to Europe, America, Australia, and surrounding regions. Shipping times may vary depending on your location and customs processing.
Tracking Your Order Once your order has shipped, you will receive a confirmation email with a tracking number. Please allow 24-48 hours for tracking information to update.
Customs & Duties International orders may be subject to customs fees and import duties. These charges are the responsibility of the customer and are not included in our shipping rates.
Lost or Delayed Packages If your package has not arrived within the estimated delivery time, please contact us at naiyla.woork@gmail.com and we will investigate the issue promptly.